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Conflict and negotiation workshop | Auckland | 25 November 2020
November 25, 2020 @ 9:30 am - 3:30 pm
$195
Our industry is in the spotlight like never before and the pressure that comes with the role can be intense. Conflict and negotiation are a daily occurrence in the world of Property Management. The challenges can come thick and fast from all angles, whether it be landlords, tenants, the media, the public and even from within your own team.
Our industry suffers a high churn rate with many people who enter the industry simply not having the skill set, training or resources to cope with the demands.
This one day workshop with the leading industry trainer David Faulkner will help you with the following:
- learn to understand what conflict and pressure does to you and your body
- develop tips on dealing with complaints
- dealing with people that you can not trust and feel may be trying to deceive you
- understand the five stages of remorse and how it works in Property Management
- learn the concept of principled negotiation
- learn the true cost of procrastination
Limited places available. Book now to avoid disappointment!